By accessing the Website, you agree to comply with and be bound by the terms and conditions of the Website.
No Application to Third Party Websites.
What Information Do We Collect?
Member Information You Provide: Sorteer collects information for the purpose of providing you with a satisfactory user experience on the Website, providing you a personalized experience on our Website based upon your history on the Website, and assisting you in purchasing events listed on the Website (“Events”) from listings created by Organizers who provide Events (“Organizers”). This information may include our customers’ (“Members’”) personally identifiable information (“Personal Information”), including but not limited to, our Members’ name, username and password, mailing address, telephone number, e-mail address, location (based on IP address or as set by the Member) and credit card information. If you consider purchasing an Event from Sorteer for another person or persons (“Guests”), Sorteer may collect the same information about your Guests in order to facilitate your Guests’ interactions with us and Organizers. The Guest(s) may contact us to request removal of their information from our database by using our contact information below. The information may be collected when you register with the Website, when you register for an Event, when you subscribe to receive e‐mails and/or e‐newsletters from Sorteer, and/or when you register with any Organizer. Once you register as a Member with Sorteer and/or one or more of Organizers, you are no longer anonymous to us. Additionally, we collect clickstream data, which becomes part of your Member information.
Cookies: Our Website, similar to many many websites on the Internet, uses “cookies.” A cookie is a small text file automatically placed on your computer’s web browser that is used to recognize users who have previously visited the Website. In general, these cookies are either persistent and may reside on your computer for several months or longer after you last accessed the Website (unless you delete or otherwise dispose of them), or they may be more temporary in nature. Our Website generally uses persistent cookies but may also use temporary cookies called “session cookies,” which are stored for a single user session on the Website and are deleted as soon as the user’s browser is shut down.
Please note that Sorteer does not collect data on any websites other than the Website, however, Braintree does provide an electronic confirmation of each purchase to Sorteer. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.
Web Beacons: Sorteer may also use electronic images known as “web beacons” (or “clear GIFs”) that allow us to track general user traffic patterns. Sorteer also automatically receives and records information from our servers and from your browser, including your IP address, the time, and information about any page you requested. Sorteer may also include web beacons in promotional or other e-mails or e-newsletters to determine whether Members have acted upon these messages. The information obtained in this manner enables Sorteer to customize services we offer our Members, to deliver targeted advertisements and to measure the effectiveness of our on-line advertising and marketing activities.
Supplementary Information: Sorteer may supplement Member Information with information about a Member that is publicly available or that is made available by third parties through paid subscriptions. For example, if a Member provides the name of the company for whom that Member works, we may obtain information showing the number of employees and estimated annual turnover for that company. This information is called “Supplementary Information” and, once added to Member Information, is deemed to be Member Information.
Our Use and Disclosure of Information We Collect.
Our Use: We may provide your Personal Information to companies that provide services to help us with our business activities. Sorteer may use personally identifiable information we gather in the normal course of our business, including, to improve the content of our Website, to customize the content of our Website to our Members, to notify Members about updates to the Website, to contact Members for marketing purposes, and to respond to any request Members may have regarding a listed Event or other customer service issues. The information we collect during the registration process, or otherwise, may be used to manage the Member relationship, to customize our product offerings, and to provide information about new products and/or special offers to Members. Also, information collected may be used by us, Organizers and other Sorteer partners, as necessary, to book, schedule, facilitate, confirm and otherwise enhance your Events with Organizers.
Paying Agents: If you book or purchase an Event, we will permit you to click through to the third party payment agent, which will require your credit card or other account information with which Members will pay for the Event. We will, if necessary, provide information to our payment processing vendors in order to process credit card payments and perform related payment functions. We do not give out your credit card or other account information to unaffiliated third parties, unless you authorize us to do so or if it is necessary to fulfill our responsibilities, including, but not limited to, providing an Event.
Sorteer does not store your credit card or other account information.
Legal Requirements: Sorteer may disclose any and all information collected if, in reasonable good faith, it believes it is required to do so to comply with any local, state, federal or foreign law, to respond to a court order, any court or governmental subpoena (or its equivalent), or any domestic or foreign governmental investigation. We also reserve the right to disclose information collected that we believe, in reasonable good faith, is appropriate or necessary to protect against any liability; to protect Members from fraudulent, abusive or unlawful uses; to investigate and defend Sorteer against any third party claims or allegations of wrongdoing; to respond to users’ support requests; to assist domestic or foreign government enforcement agencies; to protect against fraudulent uses the rights, property (including intellectual property) or safety of Sorteer, its Members, Organizers, users of the Website or other persons or entities.
Merger or Sale of Sorteer: In the event Sorteer Inc. is acquired by, merged with or into, or substantially all of its assets are sold to a third party entity, Sorteer reserves the right to transfer or assign the information it has collected from users of this Website as part of such acquisition, merger or sale. Sorteer does not sell your personally identifiable information to third parties not involved in the selling, booking, paying, providing or facilitating Events.
How Can You Opt-Out of Use and Disclosure of Your Information?
If you do not wish to participate in market research surveys, simply opt-out of any survey email you receive.
Following the registration process, we also allow Members the option to opt-out of receiving emails from Sorteer. Members who opt-in may also remove themselves from emailing lists at any time through the edit profile pages or by following the instructions at the end of any email they received from Sorteer.
If you do not want to receive future communications from Sorteer, please contact us at firstname.lastname@example.org and we will deactivate your membership.
How We Protect Personal Information
The security of your Personal Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
However, unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. We maintain appropriate administrative, technical and physical safeguards designed to protect the Personal Information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, whether Personal Information or otherwise. In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate or required by law, we would endeavor to do so as promptly as possible under the circumstances. Please contact us if you have any questions about security on our Website.
The Website is not directed at children, and we do not knowingly collect Personal Information from children under the age of thirteen (13).
If you are a child under the age of thirteen (13), you are not permitted to use the service available on the Website and should not send any information about yourself to us through our services. In the event that we become aware that we have collected Personal Information from any child, we will dispose of that information, or otherwise treat it, in accordance with the Children’s Online Privacy Protection Act (“COPPA”) without such parental consent.
If you are a parent or guardian of a child and you believe that your child has provided to us personally identifiable information, we ask that you contact us at email@example.com and request that such information be deleted.
This Website is not intended for the use of any one under the age of eighteen.
International Privacy Laws:
Access and Updating of Your Information.
The instructions to review, amend, or delete your information may be found in the edit profile area on our Website. Users may change information at any time and as often as necessary. Users who are experiencing problems with our services or who have questions about how our services work can contact us by sending an email to firstname.lastname@example.org. Will respond to any requests for access to Personal Information within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Registration Password: Your Member information is password-protected to control access to this profile information by third parties. We recommend that you do not divulge your password to anyone. Sorteer will never ask for passwords in unsolicited phone calls or unsolicited emails.
Options: Users who would rather not provide any of the user data requested by our registration process do not need to register with us. You can still view much of the content and use many of the services offered by our Website without registering; however, if you choose not register as a member you will not be able to purchase or book an Event.
Sorteer Contact Information.
For customer service or technical questions, please complete a feedback form.
1 Depot Plaza
Mamaroneck, NY 10543
Sorteer will review your communication promptly and respond to you upon completion of its review.
Last Update: Feb 5th 2017